Total Health, Total You
Total Health, Total You supports your overall health
Total Health, Total You helps you take care of your health, work on lifestyle changes, and connect with specialized health professionals, no matter where you are. Anthem's dedicated Health Guides serve as your single point of contact, guiding you in making the most of your benefits.
Living healthier is more than just receiving care and treatment when you are sick. Total Health, Total You helps you:
- Take steps to improve your health so small issues do not become more serious.
- Gain peace of mind by understanding what your plan covers, how much services costs, and where you have spent your health care dollars.
- Manage and live better with chronic conditions, even working with your providers and specialists to provide seamless support.
- Find high-quality doctors, specialists, or care facilities.
- Deal with the unexpected, like arranging care before or after a surgery or hospitalization.
Reach out to an Anthem Health Guide
Connect from your or by logging in at , then choose "Customer Support", then "Contact Us" or call 1-844-928-3682.
Anthem Health Guides
Your Health Guide works with you to understand your unique needs so they can tailor recommendations to your specific circumstances. You can call or chat with Health Guides who can answer questions about your healthcare and your health plan. They are hand-picked for their kindness and understanding, their ability to listen and find a solution. They are experts at:
- One-call resolution. Anthem Health Guides use advanced technology to see your whole health care picture while talking to you or advocating for you. They understand you are busy and may not have time for multiple conversations so they find the solution in the first call. Health Guides take a comprehensive and personal approach, not only to help with your immediate needs but also anticipate future questions.
- Advocating for you. Health Guides bring knowledge and experience to help make sure you are receiving the care you need. They will help break down barriers and eliminate "homework" for you, like calling providers about billing discrepancies, so you can focus on your health. If you need help finding a provider, guides can match you with an in-network provider that suits your needs.
- Coordinating care for better health. Many people see more than one doctor. Health Guides can connect you to health professionals who will help coordinate with doctors and other members of your care team. They can remind you of important preventive care, and even help schedule appointments for you, when possible. They also have in-depth knowledge about the programs and preventive care services that are part of your benefits.