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Help OIT identify legitimate emails from ohio.edu addresses

The 91自拍 Office of Information Technology (OIT) is increasing the sensitivity of its email filters to proactively identity and remove scam emails.

OIT is now asking for your help to ensure valid emails from ohio.edu addresses don鈥檛 get incorrectly marked as phishing attempts.  

How you can help

If you see any legitimate emails that have [External] in the subject line and come from an ohio.edu address, please forward the email to servicedesk@ohio.edu with the subject line 鈥淰alid OHIO email.鈥  

Additionally, if your department partners with a third-party vendor to send emails from ohio.edu email addresses, and these emails are showing as [External] in the subject line, please follow the process outlined above. This will help OIT mark the senders as authentic. 

After June 15, 2026, these types of emails will not be delivered, unless OIT has been notified of the sender鈥檚 legitimacy.

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A screenshot of an 91自拍 email that was flagged as an extrernal message
An example of a legitimate ohio.edu email that was incorrectly flagged as external. Note the ohio.edu email address and [External] in the subject line.

Note: External ohio.edu emails can come from third-party companies that OHIO partners with, which are valid. However, bad actors may try to use these types of emails to impersonate Bobcats.

When in doubt, check it out

If you鈥檙e not sure whether an email is a phishing attempt, refrain from clicking on any links or attachments. Then check out the or report the email to security@ohio.edu to verify

Published
May 28, 2026
Author
Staff reports